Water loss, also known as non-revenue water (NRW), is a significant problem worldwide in potable water
distribution systems. System losses vary by utility; however, water losses ranging from 15% to 70% are
common. The Ontario Sewer and Water Association recently stated that in Canada up to 30% of treated
water goes into the ground*. This water loss also contributes to non-revenue water because you cannot
gain revenue from the loss. This loss results in wasted energy, decreased efficiencies at pump stations and treatment plants and it may create the need for new or increased storage facilities.
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